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Expect Poor Data Services, Telecom Operators Tell Consumers

Expect Poor Data Services, Telecom Operators Tell Consumers
THE Association of Licenced Telecommunications Operators of Nigeria on Thursday informed consumers to expect poor data services, without the review of the Data Tariff Floor.

This was made known in a statement through Chairman of ALTON, Gbenga Adebayo in Lagos saying there was the need for an upward review so as to offer better data services to subscribers.

The statement said: “Further, the commission has since Wednesday suspended the implementation of its determination on the data tariff floor.

“ALTON notes that it is within the statutory remit of the NCC for it to make decisive interventions to address the data price concerns which had led to data prices falling to unreasonably low levels.

“This is with the effect that telecommunications operators were unable to recover the cost of providing data services and reinvest in capacity expansion to accommodate the increased usage arising from lower tariffs

“The situation has been compounded by the recent economic challenges characterised by the steep depreciation of the naira.

“It is characterised by the need to resort to the parallel market and foreign exchange scarcity, which have considerably increased the capital and operational cost of providing telecommunications services.

“This has made current data tariffs unsustainable. “This situation, if left unaddressed, could result in a sustained deterioration in the quality of data services across all networks and the attendant poor quality of experience for users.

“In this regard, our members await the conclusion of NCC's market study, when the commission will be in a position to determine its requisite intervention.”

Recall thatthe NCC on Wednesday suspended any further action on the directive to introduce price floor for data segment of the telecommunications sector beginning from December 1, 2016.

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